This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following: Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (301) 360-9810.Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.Surveys & Contests From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.If you feel that we are not abiding by this privacy policy, you should contact us immediately.
Mar 302016

wright-manufacturing-commercial-mowers-service-assistance-tipsYour business is negatively affected when your commercial mower breaks down. A mower breakdown means lost productivity, a machine stuck on a customer property, and throwing a wrench in your lawn company’s production schedule.

It’s easy to panic when a mower shuts down, but there are better ways to handle the situation. Below are a few common scenarios and items to address first so you know how to handle this issue out in the field.

It won’t start.
Check the fuses by the back of the mower engine. Ensure brake and control switches are intact and the black battery ground cables are tight. Also, see if the mower battery is still holding a charge. One easy way to accomplish this is to turn the key to the run position and pull up the clutch switch. If you hear the clutch click, you know you have power.

The mower runs but won’t drive.
Check that the bypass valve is snug. The valve is a ⅝ hex bolt sticking out of the head of the pump with a screw going through it. Otherwise, it’s likely that the belt has failed and need to be replaced, in which case you’ll want to tow the mower back to your trailer. Open the bypass valves to tow the mower and take it back to the shop.

The mower drives but the blades won’t turn on.
This can mean several things: the belt, the clutch, or the electrical system. If the engine cuts out when you pull the blade switch (PTO switch), then you know there is something wrong with the safety circuit. Check that the platform or seat switch is intact. If the engine keeps running when you pull the blade switch, either the belt is damaged or the clutch is worn or not getting power. If the clutch stops working only when hot, then it’s likely the clutch is beginning to fail.

These basic troubleshooting tips can get you out of a tight spot while mowing lawns. If nothing seems to be working even after going through these steps, call your local Wright dealer right away. They are fully equipped to respond to your particular mower maintenance situation.

You can also call us at the factory at 1-301-360-9810. We would be glad to give you any guidance. Also, all of our mower owners’ manuals are available online. Please note: if you’re experiencing more than the tips above can address, an experienced technician will need to see your machine in-person.

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