This privacy notice discloses the privacy practices for pacelink.com. This privacy notice applies solely to information collected by this website. It will notify you of the following: Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (301) 360-9810.Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.Surveys & Contests From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.If you feel that we are not abiding by this privacy policy, you should contact us immediately.
Apr 012013
 

Great landscaping and lawn care can transform the presentation of a commercial or residential property. It can make a business look more inviting and professional, and help improve a home’s curb appeal (especially important if the house is for sale). That’s why more of your customers are doing their homework when it comes to selecting a landscaping company. Here are several things you should be prepared to respond to, or follow up on, when prospective customers contact you.

  1. They’ll want to know how long you’ve been in business. Like most enterprises, the longer a company has been around, the better. Being successful and maintaining a good reputation over time in the landscaping business is a major achievement—only companies that do quality work, are reliable, and are reasonably priced, thrive season after season. Show proof you’re one of these companies.
  2. They may want to look at work you’ve done and/or ask for references.
    As they say, seeing is believing. So don’t be surprised if a prospective client wants to see some of the work you’ve done nearby. Show off your best work and/or properties that are similar in scope to the proposed project at hand. In addition, any reputable landscaper can provide references—have these readily available.
  3. Get as much information as possible. Good landscapers are always asking questions, gathering as much information about what a client is looking for so that there will be no surprises or misunderstandings later. If possible, take pictures and notes, or sketch out ideas. It shows that you want to know exactly what kind of opportunities or challenges will be involved in the job, and are serious about doing a good job.
  4. Show proof that you are insured and bonded.
    More and more customers will only work with landscaping companies who are insured and bonded. This is a basic element of your business that you need to take care of if you want to be considered a professional. Have proof of this to show prospective clients at all times.
  5. Prepare a contract for the proposed work. Before any work is done, there should be a contract, signed by both you and your customer, which outlines the scope of work, schedule, and payment method. This will help establish the expectations for both parties and provide a reference document in the event of a dispute.
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